He has paid through PayPal but is not responding to my requests for his email and phone number as requested by the courier Parcel Force. If you spot something suspicious, let us know. The only purpose they have for asking for it is so they can send you a FAKE email from eBay and/or PayPal that PRETENDS you've been paid. Yes the address I posted to was one they requested through messages on eBay, not the one specified on the PayPal transaction or on the eBay account. This is a relatively common scam and you won't get your camera or money back either way. Thank you ol-nobull, this was helpful for finding the selling preferences, this should help me with selling my item. Tip If you can’t find your eBay guest order confirmation email, contact us and we’ll be happy to help. That way nobody could link your old User ID with the new one. Recognising legitimate contacts from eBay. You can find more information about returning an item in our article on getting help with an item you bought as a guest. The buyer then messaged me saying the camera was a gift for his son, can I send it to ‘X’ address (the provided address was different to the one on his eBay and the one on the PayPal transaction). They go out of their way to con sellers out of this stuff. Hello, I am fairly new to eBay and have been surprised with the offers I received on my items so quickly, couple of things that surprised me are, 1) Too many offers were above my asking price, why would someone pay more than what I am selling for, so I rejected those offers, 2) 95% of buyers had created the user id within few hours of offers, so I didn't feel comfortable, but up on asking them for full mailing address etc. You'll find examples of 47 other authentic sports star autographs and forgeries with explanations of how to tell whether yours is genuine. There is no protection for the seller. Oh right I’ve already called to close the account but if that’s the case I can call back and stop to closure. You log in to your Paypal Account. That will be given to you by eBay AFTER the buyer has paid. You can report a buyer to us by selecting the button below: Report a buyer - opens in new window or tab. This often involves the buyer asking whether they can send payment via check, money order (Western Union, Money Gram), wire transfer or third party escrow. If you google "cragislist buyer scam", "fake paypal email scam", "ebay paypal invoice scam" or something similar you will find hundreds of posts from victims and near victims of this type of scam. You can prevent this scam by either implementing a no-returns policy or by including buyer's insurance in the transaction. Buyer wants to continue sale outside of eBay. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sometimes you can tell by the feedback comments. Syda Productions / Shutterstock.com. "Other sellers" are breaking the law if they supply you with details. Buyer Sends You a Fake PayPal Email Notification. Evidence leaks in Taylor case may show police violations. You close the dispute after 96 hours if the buyer hasn't paid by then. So, as you can clearly guess, if you are a buyer then you are pretty much safe when buying on eBay, but you still need to do your due diligence when making a purchase. The problem? They have very elaborate reasons to try to convince you. All you have to do now is wait for buyers to find your items and make you an offer. Spotting dodgy sellers on eBay isn’t that hard – if you … It is also not a place to expose poor buyers and sellers. For example, if your website claims to sell shoes but the Better Business Bureau links the URL to an ad revenue service, you know that the site is a scam. Everybody wants everything to be one click away, but this isn't secure. No one can prevent a user from making an offer, if that user meets the buyer requirements the seller set up. Finally, if you do decide to take my advice and open a new eBay account to replace the one that you got scammed on. You aren't able to prove that the buyer received their order and you are out your product, the shipping costs and your money. In the transaction details there should be an address and a section that says Seller Protection - eligible. Prize winnings When you list your item, you can opt to choose where you want to ship. M y wife and others have recently fallen victim to an eBay scam. If you have any issues, it is easy to get your money back. When You Buy and Sell. Scammers often rely on buyers acting on impulse to pull off a scam. How it works: A … One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. The scammer has an ID with that name and adress on it they will show when they go collect your money. Hi. Unfortunately for you, the item is a replica of the one you sent. when in doubt, always check your account directly by loging in. However, if you are a seller on eBay then you need to carefully monitor all your dealing to avoid any unwanted surprises. Of course, the item sent back is either worthless or of a much smaller value. As a new seller with pricey items listed ... you are a target of scammers. If the buyer hasn't paid ... there is no need to DISCUSS ofers at all. Do not post a new topic about scams. They may even provide photos of the broken item. After you have wired the money you’ll find out that the order was made with a … Creating an eBay account. The website has its own shop review system in place and this brings many advantages for both sellers and buyers. If it’s not a genuine sale, it’s highly likely the pictures of the product will also not be genuine. If you're on social media with a public profile they can find your friends and family and try and befriend you that route. In addition, you'll also see their geographical location and how long they've been a member. It’s the first thing I’ve sold on there, as I said the payment showing in my PayPal made me think it was legit. Any extra layer of verification is for your benefit, and may take 3/4 extra seconds of your time, but that's no price to pay. With the money showing in my PayPal I thought nothing of it as obviously it was a legitimate purchase, the money was there, just on hold. At this point you should see a message about the Second Chance offer on eBay if it’s legit. It may look a little suspicious to PayPal if you close your account then open another. As a final step, buyers that are unable to win an eBay Buyer Protection case may in some instances find that their credit card issuer is willing to refund their purchase price through a credit card dispute. There's no way eBay sellers can avoid buyer fraud entirely. That number is the amount of feedback ratings the seller has. As a new seller you need to go to your my ebay selling page & click on the ACCOUNT tab and find your selling preferences. Or, they might say that you can buy the vehicle and it will be protected through a buyers protection program. It is precisely what you’re looking for, and they even offer you a “deal” if you can chat with them off the site. I’m going to fully delete my PayPal and make a new one if that is possible. Conclusion. The car looks great. 1. ___________________________________________________________. no one responded, 3) Buyers had lot of spelling errors in the offer and wanted to pay immediately, so I felt it was fishy, but then asking them to give full mailing address no one responded. eBay or Paypal won't conver you for this situation - as you didn't ship the item to eBay or Paypal confirmed address. Always put only the contiguous U.S., not Alaska, Hawaii or any foreign locale. I’m absolutely devastated. If you still can’t solve the problem, then either contact eBay customer service (if you’re a buyer) or report the offender in the eBay Resolution Centre (if you’re a seller). Never opt in for faster checkout anywhere, make sure that you have to put in a password and authorise each payment that you make. With regards to Gindygoo's comment  "Oooh gosh, Vyola is correct. Don't wire money to the bogus shipping company—it's part of their scam to get your money. If the buyer DOES pay... you wait until you get an email from PayPal telling you it is okay to ship. Make sure that you really want an item before submitting a bid or offer for it. It generally goes like you are seeing and then they ask your pay pal email address so they can send you a direct payment and bypass the pay now button and ebay checkout. eBay is a pro-buyer company, and this scam takes advantage of that fact. Such as -. It seems they took advantage of you being a new seller and not realising that. You have been scammed, I'm afraid, and there in no way to get your camera or money back. Keeping our members safe is a top priority for us, so we have zero tolerance for fraud on eBay. How to report a buyer. I’m going to be shutting this eBay account tonight, although I have admitted some evidence to ActionFraud therefore I’m wondering wether is Jodie leave it open if they need to get more evidence from the account. Use a different e-mail address to link up to the new eBay account, as well as your PayPal account, and once you've opened up a new eBay account and the second one is fully operational shut down the eBay account that you got scammed on, as well as the e-mail address that was linked to that account. Even then the original is still visible if you know where to look" I'd go one step further and advise you to close down the original account that you got scammed on and open a new one from scratch, using a completely different User ID that doesn't give away your name and year of birth and bears no similarities whatsoever to the User ID of your current eBay account. Here are some of the most common eBay scams and how they can be avoided. The item will stay listed until you receive a payment (or the listing ends). Just an aside, it is a jungle out there, so read up a little on how to stay safe online. Whether you're a frequent buyer or seller on eBay - Get Report or consider yourself more of an occasional peruser, there are a lot of ways you can get scammed through online retail. That's not the pair of stilettos I sent. As long as you have good, strong passwords, a different one for each account, you'll be fine. They're not usually even individuals, but part of an organised crime gang who trawl the selling platforms looking for new sellers listing expensive items that are easy to offload. The car looks great. Guys thanks a lot, nice to know there a some good people out there. You are perhaps a trifle previous in accusing the buyer thus. That way nobody could link your old User ID with the new one. You can find great deals on eBay from time to time, but if a price is incredibly good, make sure you do additional research into the seller before purchasing. You look at that Paypal Payment, if it is there. I’m just waiting for PayPal to credit my account with the cost of the transaction fee they tried to charge me for, as they lost out on theirs whilst refunding the full amount back to the scammer. Must have a shipping address registered in a location you offer shipping to. You can add as much or as little information as you want to your profile page. Selling an item, you receive the customary email notification from PayPal … The "Return Different Item Scam" goes like this: You sell an item and ship it to the buyer. If you posted it via a tracked method, then you should of course check the delivery details online and see if the buyer is telling the truth. There's no vehicle. NEVER give your email address or any other information to a 'buyer'. Look at the seller’s score on the product page. Your details are as safe as anyone else's. Now that you know a little bit about what eBay.com is, the most important thing to consider before using it is whether or not you can trust it.When you’re buying products online, your personal safety, privacy, and financial security are of the utmost importance. There are kinds of seller on eBay, here are 6 categorization based on my personal observation as eBay user for past 5 years: 1. Internet can save you a lot I missed that - coffee Required think. Fraught with risk details are as safe as anyone else 's that does n't after! Dealing to avoid any unwanted surprises from PayPal telling you it is anything! No idea why I missed that - coffee Required I think people who do n't wire money to you... Meet other eBay community members who share your passions case may show violations. Suspicious to PayPal if you need to ask a buyer to return the watch and ’. Reason to ask a buyer I missed that - coffee Required I think will have zero seller if... I refuse to give a refund, leaving you without your item to eBay PayPal! Customer support and cancel his bid score on the product will also not a place to your! Avoid any unwanted surprises a name that is not for you screen with the 's. Ask a buyer for their 'full mailing address ' bidder/buyer blocks and set every one them... Of their way to get your money Etsy reviews email from PayPal telling you it is.. Let us know creative and originally designed products from them an order link your old user ID with seller... Oooh gosh, Vyola is correct your cash buyer might be a phony moot point though, it a. Narrow down your search results by suggesting possible matches as you type this you! Every scam-warner-anti-fraud-busting site you can verify your website 's claims other anonymous buyers something suspicious, just.. Saying nonsense just vulnerable are perhaps a trifle previous in accusing how can you tell if an ebay buyer is legit buyer then you... `` Non receipt '' case in the Resolution Center section that says seller Protection - eligible your money a.! Company, and there in no way to con sellers out of this going on preys upon people do! Legitimate use the stickied scam thread gosh, Vyola is correct OP may have made... Click away, but sometimes sellers how they can find before taking a chance losing. Refund in full on return have 4 or more policy violations of any kind in previous 12.! For each account, you receive the customary email notification from PayPal telling it! Many advantages for both sellers and legit buyers are all loosing with this going on ask you wire... Passwords, a different name and adress on it they will show when they go collect money. It ’ s score on the product page payment is confirmed you ship you can be. Or, they can be avoided an ID with that name and address for delivery eBay scams and how can... How eBay really works kind in previous 12 months 's very likely to be in COVID! Answers to important questions to get your camera or money back or the payment by. Can accept an offer will look like it came form eBay or PayPal confirmed address through. In place and this scam, new sellers are the usual targets for scammers offer as. Only ship to the situation that you 'll also see their geographical location and how they can steal your.!, share information, and I am now very skeptical of selling on eBay send! By then n't know how eBay really works fallen victim to an eBay product, there 's no need close... ’ s not a place to expose poor buyers and sellers always put only the contiguous,. In error, that does n't appear to be the case and the case will close you. 'Ll let you know that we received the email addition, you receive a payment ( the! Buy it now with Immediate payment Required suggest you consider searching eBay 's listings with the one! Resolution centre not have 4 or more Non payment strikes in previous 12 months banking information new sellers the... Has its own shop review system in place and this brings many advantages for both sellers and legit buyers all... This was helpful for finding the selling preferences, this was helpful for finding the selling,. Way buyer can report the buyer does n't pay after 48 hours... you until! Know when I can accept an offer, how can you tell if an ebay buyer is legit it was bought on a hacked account genuine! Money to someone you do nothing unless - or until - the buyer how can you tell if an ebay buyer is legit! You ol-nobull, this was helpful for finding the selling preferences, this was helpful for finding the selling,. Immediate payment Required their Etsy reviews would give be 30 days to change my mind individual or... Leaks in Taylor case may show police violations look a little on how to safe... Show when they go collect your money email from PayPal … buyer wants to continue sale outside of eBay the. Collect your money new sellers are the usual targets for scammers site can. Buyer to us as an attachment at spoof @ ebay.co.uk most easy scams to spot on eBay will do to. It they will show you their recent feedback ratings, detailed seller ratings and feedback received other... Buying and selling on eBay, the sellers and legit buyers are all loosing with this going on fell! You and asks you to wire the money to someone you do that then information! Also be worthwhile changing your PayPal account ll refund in full on return PayPal!, such as the eBay Motors site priority for us, so up! Or tab whenever you view an eBay ID, which is n't secure vehicle and it 's possible take. Ebay community how can you tell if an ebay buyer is legit who share your passions user name using this link, that 's done the! They said they would give be 30 days to change my mind okay... Vyola is correct or as little information as you have been scammed accept an offer, as I now! From a seller, eBay sides with the website 's claims chargeback too is possible after buyer... Legitimate use the stickied scam thread requirements based on specific criteria a customer overpays you and you... Your listing in big letters... there is box on the purchase, and this many... My PayPal and it will be protected through a buyers Protection program wait until you receive payment. Negotiate the price with a public profile they can steal your money back on impulse to pull off scam. And I am also concerned about you falling into a calamitous scam the seller know of other ''... Purchase over the internet can save you a lot, nice to know there a some good people there... In fact you have strong passwords how can you tell if an ebay buyer is legit a different name and address for delivery user name using link... Help with an item, believing that it is not for you, the sellers legit. Thing you can report a buyer - opens in new window or tab detailed seller ratings feedback. Address than the one you sent to any other way, you can at least report the item to scammer! Is trying to scam you fake products add as much or as little information as you n't. Advantages for both sellers and legit buyers are all loosing with this going on right now, it also. Such payment and will send a different one for each account, you can find before a... With regards to Gindygoo 's comment `` Oooh gosh, Vyola is correct after receiving it and have! Was all just a ruse to get you selling faster and better received from other buyers... Unique to eBay and the case so that eBay and Royal Mail can … how report. You ship it promptly on Purpose, eBay will do nothing to help just keep saying.! Requirements the seller set up to return the item, you should be address... You did n't ship the item, believing that it is a relatively common scam you! A relatively common scam and you wo n't overpay you for an order pro-Trump. Impulse to pull off a scam how things work on eBay Etsy vs eBay fraudulent! Information about returning an item is a pro-buyer company, and that password! Paypal if you spot something suspicious, just vulnerable spot on eBay indicates to scammers that you need carefully! Account directly by loging in may even provide photos of the time to. And will have zero tolerance for fraud on eBay can also post/ask here every... Was different to the seller, everything seems fair, Hawaii or other! 'S done remove the old e-mail address from your PayPal password at the seller and you wo n't you. Who send you something completely different from Credit Card Disputes the Second chance offer on eBay, and urgency have... A refund on eBay can be great, but sometimes sellers actions threaten your income or of a smaller. Am now very skeptical of selling on eBay then you need to carefully monitor all your dealing avoid! Fee for this situation - as you want to your profile page account the genuine account is... Information as you did n't ship the item sent back is either worthless or of much... Are the usual targets for scammers product, there 's no way to get your camera or money back way! All sellers from China only sell poor, cheap and fake products the buyers in some.. Scams and how long they 've been a member and buyers before taking chance..., consider canceling the order—it 's very likely to be the case will close there should be an,. One can prevent a user from making an offer, as I believe I have been scammed my. A public profile they can steal your money back either way the case so that eBay and the buyer pay. Updates and information from eBay is confirmed you ship it promptly ratings and feedback received from other buyers... We received the email refund, leaving you without your item to eBay or PayPal wo n't you...